To enroll in a course or program, begin by locating the course you want to take from the course catalog, dashboard, training portal, or registration page. Review the course details carefully, including the description, requirements, schedule, cost, access period, and any prerequisites, then select the option to enroll, register, purchase, or request access. You may be asked to sign in, create an account, confirm your information, choose a payment or registration option, or enter an enrollment key or access code provided by your organization or instructor. After completing the enrollment process, you should receive access to the course from your dashboard, course list, or confirmation page. If the course does not appear right away, refresh the page, check your email for confirmation instructions, or contact support for assistance.
After logging in (click here), you will find your courses listed below the image in the center of the page. Selecting a course in this list will take you to that course’s home page.
After opening a course, you will usually see the course title near the top of the page, along with a menu or content area that lists the available course materials. Course content is often organized by topics, lessons, modules, units, or weeks, and may include an introductory section with important information such as the syllabus, schedule, course expectations, instructor details, announcements, or support resources.
To begin, select the section, resource, or activity you want to view. Some materials may display directly on the course page, while others may open on a separate page, download as a file, or launch an activity such as a quiz, assignment, discussion, or lesson. After viewing content, you can return to the main course page using the course menu, breadcrumb links, close icon, or your browser’s Back button. Most courses also include helpful tools or support links for grades, calendars, messages, announcements, library resources, and technical help. When you are finished, use the Log Out or Sign Out option in the account menu.
The above image depicts a typical Lesson topic in a course. Often instructors will add resources such as pages, PDF files, or other content to a topic, as well as activities and assignments such as quizzes, forums, and assignment dropboxes. These resources and activities can be accessed by selecting their link on the course home page.
To post in a discussion forum, open the forum from the course page and carefully review the instructions, requirements, and any participation expectations provided. Discussion forums are commonly used for posting responses to a prompt and replying to other participants, but each forum may have different rules, deadlines, attachment options, or response requirements. When you are ready to create your post, select the option to start a new discussion or add a new post, then enter a clear subject or title and type your response in the message field. You may also be able to add an attachment if the forum settings allow it or if one is required. Before submitting, review your post for accuracy, completeness, and formatting, then select the submit or post button to add it to the forum. To respond to another post, return to the forum, open the discussion you want to view, read the original post and any existing replies, then use the reply option to enter and submit your response.
To turn in your On-the-Job Training (OJT) assignment and have it added to your ePortfolio, open the assignment from your course page and carefully review the instructions, requirements, due date, and submission status. When you are ready to submit, select Add Submission or the available submission option, then upload your completed OJT file by dragging it into the file submission area or using the file picker to browse for the file on your device.
After uploading, confirm that the correct file appears in the submission area, then select Save Changes or the appropriate submit button. Some assignments may remain in draft status until you select Submit Assignment, so be sure to confirm that the status shows the assignment has been submitted for review or grading. If comments are available, you may add a note for your instructor before or after submitting. Once your OJT assignment has been reviewed or accepted, it may be added to your ePortfolio automatically or through a separate ePortfolio submission process, depending on how the course is set up.
Before beginning a quiz or exam, make sure you have reviewed the course materials, understand the instructions, and have enough uninterrupted time to complete the attempt. Many quizzes are timed, and once you start, the timer may continue running even if you leave the page or are no longer actively working, so it is important to use a reliable internet connection and avoid navigating away until the quiz has been fully submitted. To begin, open the quiz from the course page, review any directions, time limits, attempt limits, grading rules, or special requirements, then select the option to start or attempt the quiz.
A confirmation message may appear before the quiz officially begins; only continue if you are ready, because starting the attempt may activate the timer. Answer each question as directed, using the available navigation buttons to move through the quiz, and review the attempt summary before submitting to confirm that all required questions have been answered. When you are satisfied with your responses, select the final submit option, such as Submit All and Finish, and complete any confirmation steps so the attempt is properly recorded. Depending on the course settings, you may be able to review your results, see feedback, or make another attempt if additional attempts are allowed. If you experience a technical issue, contact your instructor and technical support as soon as possible.
To find your grades, open the course and look for the course tools, grades, progress, or gradebook area. This section will usually show your scores for completed activities, assignments, quizzes, and other graded coursework, along with any feedback provided by your instructor and your current course total if it is available. Grades may update automatically for some activities, while others may not appear until the instructor has reviewed and posted them. If something looks missing, incorrect, or unclear, contact your instructor for help reviewing your grade or understanding the feedback.
To contact your instructor, start by reviewing the course syllabus, instructor information, or course communication guidelines to confirm the preferred contact method and expected response time. Many courses include messaging, email, or communication tools within the course menu or course tools area, where you can select your instructor as the recipient, add a subject, write your message, and attach files if needed. Some systems may send messages to your school, work, or registered email account rather than storing them inside the course, so be sure to check the email account connected to your profile for replies. When contacting your instructor, clearly explain your question or concern, include the course name and any relevant assignment or activity details, and use polite, professional language with complete sentences and easy-to-read formatting.
You can find help by using the support links available in your learning platform, course page, or course tools area. These links may direct you to technical support, a help desk, contact information, support hours, or a searchable knowledge base with answers to common questions. When requesting help, be prepared to provide your name, email address, username, course name or course number, and a clear description of the issue you are experiencing. Including details such as the page you were on, what you were trying to do, any error messages you received, and screenshots if available can help support staff resolve your issue more quickly.